Shipping Policy

Thank you for shopping with Nagina Fashion Global.
Below are the terms and conditions that constitute our Shipping Policy.

1. Processing Time

• All orders are processed within 2–4 business days after receiving your order confirmation email.

• Orders are not shipped or delivered on weekends or public holidays.

• If we are experiencing a high volume of orders, shipments may be delayed by a few days.
  In such cases, we will communicate any significant delays to you via email or phone.

2. Shipping Rates and Delivery Estimates

• Shipping charges for your order will be calculated and displayed at checkout.

• Estimated delivery time:

  • Metro Cities: 3–7 business days

  • Other Locations: 5–10 business days

• Delivery delays can occasionally occur due to unforeseen circumstances like weather, strikes, or courier issues.

3. Shipment Confirmation and Tracking

• You will receive a Shipment Confirmation email once your order has been shipped, which will include your tracking number(s).

• The tracking number will be active within 24 hours after dispatch.

4. Shipping Partners

• We work with reputed logistics partners to ensure safe and timely delivery.

5. International Shipping

• Currently, we only ship within India.

• International shipping will be introduced soon. Stay tuned for updates!

6. Address Accuracy

• Please ensure that your shipping address is accurate and complete.

• We are not responsible for orders delayed or lost due to incorrect or incomplete address information.

7. Damaged or Lost Packages

• If your package is lost or damaged in transit, please contact us immediately.

• We will assist you in raising the issue with our courier partners and try to resolve it at the earliest.

8. Contact Us

For any questions or concerns related to shipping, please contact our customer support team:

• Phone: +91 88605 17455